No matter what kind of business you are running, you will have some kind of a transcription service provider who is providing you transcription services. These services may be provided to you via human based transcription agents or software based digital transcription or some kind of mix up of these methods. Ideally, your transcription company would have given you a control panel of sorts which allows you complete control about managing your transcription needs.
Depending on the service provider, they may provide you with a simple set of tools and attached services. On demand, they could provide you with more powerful tools. Either way, some of the general facilities can become tricky to use if you aren’t familiar with the concept.
Login Credentials
A control panel for your data – audio and text – is provided to you by default. One way of understanding this control panel is to think of it like your email Inbox on the web. In your web mail, you do all your mail scenarios like checking for new content, replying to folks, organizing content into folders and other mail related activities.
Similarly the transcription control panel allows you to do the various transcription scenario tasks. There are three tasks that come to our mind right away. Two of them involve uploading and removing audio files that are submitted for transcription. The other task is the process of downloading text files that contain the transcript information. While these are the basic tasks, there are a lot of additional tasks that can be performed.
Before we can get into that, a few more words about login credentials. If the quantum of transcription that your company generates is huge, then it is not feasible for one person to handle everything in the control panel. In this case, the transcription company will provide you with multiple login credentials. In most cases, the main person, which is probably you, will be given full administrative rights. Other users of the same control panel may have limited access.
For instance, users with standard login privileges may only be able to see the transcript text files and cannot really make any changes or delete files. You could also designate access areas like some users of a particular business department being able to access certain files only. These are advanced features which may not be available from all transcription companies.
Additional Tasks
Earlier we mentioned how there are additional tasks that are possible via the control panel. These are minor enhancements and don’t mean much on their own. However, when taken together, they make a world of difference.
The uploading system allows you to upload files directly from your computer directly to the transcription company’s facilities. An enhancement that is available from some transcription service providers is that they update each file with an estimated time of completion. For instance, if you should update some dozen hours of audio recording, in a few minutes of time, the file status would be updated with an estimated time of processing.
This may not mean much to you but when you are dealing with hundreds of audio files, it will help you in a grand way to know when a particular file would be completed. A scenario to illustrate this would be to know that you have about a hundred files in queue for transcription. You notice that the very first file in the queue has a transcription time of ten hours while the rest have transcription times ranging from a few minutes to half an hour.
If you want to, you can prioritize the files right there from the control panel. If such an option is not available, you can always fire away an email to the service company to put that lengthy file at the end of the queue so as to speed up the other files. There will always be times when this minor feature could end up playing a key role.
Freedom To Manage
A nice thing about these web based control panels is that they are web based. Your control panel which gives you control to your information is just like any other website such as yahoo or google. You can visit these sites from your home computer, work PC, tablet, mobile phone and any other device you use to access the internet.
This means, you can be productive while on the move. More and more of us are finding ourselves working while we are mobile. Our workforce is getting mobile. So, web based control panels are a simple but effective system.
The author dictates a lot of his work and audio typing turns it into text. For such audio typing service conveniences, he always turns to the best in the business, 1st Class.
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